Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

Sunday, October 12, 2008

Does Traditional Media Still Work? Part 3


Does traditional media still work?

More experts weigh in on this topic. Read their interesting and informative take on my question in three Marketing Moxie blog posts.

For years we've been told that traditional media such as network television, newspapers, radio, and yellow pages are not very relevant in reaching people anymore. The marketing community is abuzz about trends it finds sexier such as social networking, click on ads, viral marketing, experiential marketing, etc.

Yet presidential candidate Barack Obama, who is known for using the Internet to build his campaign, is spending several million dollars for a half hour slot on prime time, network television. From a marketing, PR and advertising perspective, what do you think of that?


Gary Selvaggio, Award Winning Creative Director & Writer: CGI & Live Action said:
Unlike Mazda or General Mills or UltraSlim, Obama's got to reach a much broader demographic. He has tailored some ads in the past, to reach daytime TV audiences or sports viewers but the half hour buy serves to speak to a wider audience.


Mary Fletcher Jones, Creative Marketing, Advertising, and Public Relations said:
I'm not a political supporter of either candidate, but I believe Obama made a wise marketing decision in using both television and social media campaigns.
I think traditional and social media often work well together. For example, you can use a print ad campaign in magazines and newspapers to drive traffic to a website. Social media usually needs a push from traditional media to get started. In terms of traditional media, the impact of cable and network television should not to be dismissed, and while radio ad revenues are declining, there is still value in the reach of radio advertising. I agree that you shouldn't waste money on the yellow pages.
The one thing you did not mention is email marketing, which has the highest ROI of all.


Jacqueline Wolven, Small Business Marketing & PR said:
As an Arkansas resident who actually watches Swing State TV from Missouri I will tell you that he has purchased prime spots to reach middle class voters. He needs a demographic that still gets their news from traditional media. In fact, he is approaching his campaign in several ways by targeting different generations.
It is valuable to point out that his brilliance is that he is a community organizer - he understands that it is person to person that changes get made. It is our personal stories and what we share with our friends and neighbors. By purchasing media spots to target a demographic that gets their stories in that manner he is further giving proof to that idea - he is giving them the tools to share his story. Brilliant.


Richard Kelleher, World’s first (used to be only) marketing sociologist said:
Does traditional media still work? You betcha. Where'd you learn about Sarah Palin, 9-11? If you depended upon Web 2.0, you'd have no knowledge of these.
Newspapers appear to be dead, but television, radio and Web news sites (Wall Street Journal, radio stations and newspapers online, etc.). You won't be making life decisions off what you learn on Twitter, MySpace or Face book. You're going to use traditional media. That's where you learned about government bailout.


Sharon Kraun, Public Relations and Marketing Consultant said:
When television first appeared, many said newspapers would die. What happened was a shift and adaption. While the medium is different, the effects it has will be the same. The media all have an audience. To make them effective marketing tools, we need to understand their strongpoints and utilize their strengths. Our marketplace is more fractured - there's not a handful of radio stations, but thousands with satellite radio: not a handful of television options, but hundreds with cable and satellite: not just a few local websites, but millions of sites, blogs, and social networks. What works? Who is your audience? What is your message? How / what is the best way to reach that audience in a way that is meaningful and will be receptive to that target audience. Each of these media does and will continue to work. Perhaps not in the same way as 5 years, 10 years or even 20 years ago. But each has a place. Barack Obama's team found a unique and impactful way to spark debate and create a dialog between the candidate and consumer. But that audiece is only one of a series of demographics with the potential to vote. Adding in a television mix doesn't mean social media didn't work. It's simply an extension of a marketing mix - a smart move if you ask me. And those who want to reach an older demographic may look to print to continue the outreach.
The cool thing is that we have so many different options. The challenge is creating the right mix for our clients. One size - one medium - doesn't fit all.


Karin's note: A special thank you to all who responded. Remember, your comments are always welcome!

Wednesday, October 8, 2008

Blogs, Web Site Tips-N-Trends: Is FREE always the best solution for your online marketing needs?

One of the ways non-profits and small businesses can cut costs yet remain visible is through free web site and blog hosting services such as blogger.com. Affordability and ease of use make these services attractive. Free isn't always such a great deal though as members of a non-profit recently discovered when their "free" service failed at a crucial time.

I've posted the non-profit's problem below and called upon interactive marketing guru Scott Burkey of Solar Velocity, an Atlanta-based full service marketing and technology firm to lend his expertise.


Problem

We've used a blog hosted by a community newspaper to promote our non-profit event. The blog worked well for us as we could immediately post information, set up the blog in a nice format that met our needs, and best of all, it was free.

For six months we posted articles of interest relating to our event, press releases and updated event information. Occasionally, we'd find that the blog links didn't always work, but it didn't seem to be a big deal and problems were quickly rectified. However, a few days prior to the opening day of our event, we received publicity in our local newspapers. The result, over 600 daily visitors to our site over the next few days. While the publicity was great, it appears our blog shut down numerous times as our contact person received many calls from people stating the blog wasn't working. This was a big problem as who knows how many people didn't attend because the blog was down or how many other members of the media chose not to pursue coverage as they couldn't access the site.

Soon we'll be planning for next year. How do we avoid this situation again? Do we blog or buy a web site domain? Also, when non-profits or small businesses are looking to set up blogs and/or web sites, what technical things should we be looking at to make sure the host can accommodate our traffic especially at critical times?

Scott Burkey's advice:

Free for most of the year doesn't amount to much if, when you need it, it fails you. That being said, the amount of traffic you are talking about isn't, from my experience, an extraordinary amount of traffic for any web-based application built by a professional to endure for a abbreviated period of time.

Here are a few thoughts:

1. If a blog, website or any piece of Internet technology is mission-critical then it should be tested on a regular basis to ensure it can handle anticipated usage. It seems silly to most, but situations where technology has to stand up to an increased amount of usage should be planned for and tested for.

2. If your blog or website gets very little traffic 99% of the time, but then has to handle an influx of traffic for an event promotion then there are alternatives that will only cost you an extra amount when you need it but not the rest of the time. Load-balancing sites is one option. Stripping down the weight of a site to allow for heavier use is another option. In
extreme cases the site may be cached for efficient retrieval during such times. The option you choose depends on many factors. One of the things my firm does in recommending a solution for a client is to always look at what the right balance of cost and availability. This takes a forward-looking mindset and some honesty with oneself.

3. Any organization needs to look at the reason they are putting up a blog or website when considering how much to invest. If the purpose is solely for information, then the cost can be kept at the low-end of the spectrum. If the site is an e-commerce site then it will likely be at the other end of the cost/feature spectrum. If the blog is "somewhere in the middle" then
that is a decision you're best off making with a guide that is experienced in such matters.

Thanks Scott for your valuable advice. I agree totally with Scott regarding checking your site frequently especially around times you anticipate increased traffic. Six hundred hits isn't a lot of traffic. Rather than the host server being down, the problem could be that a couple of the links are off and that could disrupt your blog or web site.

Anyone else face a similar situation, or any other experts care to comment? Please feel free to share your experiences.